Don't even get me started. Lets just say, if I could do it over again, I wouldn't. I spent a large portion of my evening on the phone with three customer service reps trying to get my bill straightened out - we are being charged for services we didn't order, request, or approve. We're still not getting Power Vision free. It was supposed to be free for both of us the first month. However, none of the Sprint employees could get Power Vision to work on our phones until recently. So our first free month, we didn't even have Power Vision on our phones! Jeremy's phone was credited for this month but it wasn't even for the correct Power Vision plan. My phone was not credited and I'm getting billed for video mail on top of it. Never asked for it, never ordered it, never used it. Our bill still isn't completely right but I finally gave up the fight. At least for tonight. Long enough to watch the news anyway....to hear them say that Sprint/Nextel has been illegally charging customers a "Texas Margin Fee Reimbursement" tax. I don't have the energy to check our bill for it.
On a brighter note, Jeremy has a rehearsal tonight so I turned off the heat, opened the windows, and turned the ceiling fans on....it's nice and cool in the house now. Just the way I like it.
~Tracy
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